Refund policy
Last updated: September 21, 2026
If a guide isn't what we described, email us within 7 days of purchase and we'll put it right. We review every request individually and refund in full where it's warranted.
How to request a refund
- Email support@automatedock.com within 7 days of your purchase.
- Include the email address you used at checkout, or your Stripe receipt.
- We refund the full amount to your original payment method, usually within 2 business days. Your bank may take 5–10 days to show it.
Good to know
- Because guides are digital downloads, we ask that you don't keep using or share a guide after a refund.
- Refunds are limited to one per customer per guide.
- Please contact us before opening a dispute with your bank. We'll sort it out faster.